about 6 months ago - No comments
With the rise of social tools, we’ve been publicly reclaiming ourselves – publishing blogs, joining social networks, and connecting and sharing information with each other on a global scale. As a result, a shift in values is underway, where privacy, gatekeeping, and the preference for information silos is being replaced with new expectations of publicy, [...]
about 6 months ago - No comments
Seriously, is it ever a good idea to disparage your customers? To treat them like they are annoyances? To suggest that they simply don’t understand how things work, when, really, why should they? Especially when, in at least one instance, the publishers were the ones who changed (or attempted to change) the rules?
So, as a [...]
about 6 months ago - No comments
I’m really excited to start seeing people take a glass-half-full approach to what’s going on. I’m looking forward to people saying the risk of not changing is now greater than the risk of changing. I recognize the very large companies are not going to be able to blow themselves up and start over again, but [...]